Skip Contents

Close

Note!The Explorer 6 version that you are currently using lacks security features.

You are exposed to hacking, phishing, malicious code infection and DDOS attack.

Upgrade to Explorer 8



Privacy Policy

SAMSUNG Developer Portal and Samsung Apps

WEBSITE PRIVACY POLICY

Last updated 1 August 2009

This Samsung Apps and the Seller Office (“Website”) is operated by or on behalf of Samsung Electronics GmbH, whose principal place of business is at Am Kronberger Hang 6, 65824 Schwalbach/Ts. This Privacy Policy applies to information about you which is collected and used by us.

This Privacy Policy sets out how we use and protect any information about you that you give to us through your use of the Website. If you have any questions or comments in relation to this Privacy Policy, please contact our customer services department at the Support menu of the Website.

“Personal Information” refers to any information which refers to you personally such as your name, e-mail address and postal address. Please read the following Privacy Policy to understand how we use your Personal Information after it has been collected by us. Please read through this Privacy Policy before submitting any of your Personal Information to us. You do not need to submit any of your Personal Information when browsing our Websites. In this Privacy Policy we use the terms “Persona Information” and “information about you” interchangeably.

If you have any questions about this Privacy Policy at any time, please contact our customer services department named at the support menu of the website.

What information do we collect about you?

When do we collect your Personal Information?

What do we do with your Personal Information?

How long will we store your Personal Information?

What about usage related information?

To whom do we disclose your Personal Information?

International transfers of Personal Information

Direct Marketing

Your right to see your Personal Information

What do we do to keep your information secure?

Linking

Cookies and web beacons

IP Addresses

What information do we collect about you?
  1. We may collect some or all of the following Personal Information from you when you register for the provision of our services; we only categorise information as mandatory, if we need it to fulfil our contract with you and to verify:

    •name;

    •postal address;

    •phone number (mobile and land line);

    •credit or debit card details;

    •email address;

    •Samsung products you are using;

    •Gender;

    •Date of birth.
When do we collect your Personal Information?
  1. We collect Personal Information from you when you register on our website to our services, when you contact us regarding your product or other enquiries and when you purchase products from our website.
What do we do with your Personal Information?
  1. We may use Personal Information about you for any of the following purposes:

    •to register you on our Website, to administer our Website services (including processing any searches or requests for information about our products or services), and to allow you to use those services (e.g. blogs, open forums and discussion pages);

    •for internal record keeping;

    •to conduct free prize draws or prize competitions;

    •process your purchase;

    •fulfil your payments;

    •correspond with you about your purchases;

    •provide you with information about the latest news or special offers which may be of interest for you by email or post unless you opt to be excluded from such communications; and

    •for additional marketing and web analysis functions as described in further below.

    All of the above apply equally to the use of information about you for such purposes by a Samsung Group Company.
How long will we store your Personal Information?
  1. We will not retain information about you for longer than is necessary for the purpose for which it was intended, or as required under any contract or by law. Upon your request we will purge your Personal Information. We will not collect an excessive amount of information from you nor information that is not relevant to the purposes for which it was collected.
What about usage related information?
  1. We may automatically collect technical information from which we cannot identify you when you connect to this Website. An example is the domain name of another website from which you linked to this Website. We collect this information to help us with identifying users’ browsing preferences. We also use it for the assessment and analysis of our market products, services and customer needs. The information is used for internal purposes only so that we can carry out research on your demographics, behaviour and interests. Anonymous information is not Personal Information and is therefore outside the scope of this Privacy Policy.
To whom do we disclose your Personal Information?
  1. We will not disclose to any third parties Personal Information which relates to you without your consent. For the purpose of full transparency we would like to point out that we process certain data via the use of subcontractors. Those are Samsung Group Companies for the purposes of fulfilling the contract with you whereas Samsung Electronics GmbH remains the data controller to any data processor we may enter into contracts with.

    Otherwise we will only disclose Personal Information to government bodies and law enforcement agencies or successors in title to our business.

    You acknowledge that any information that you submit into any environment that is visible to others (e.g. blogs, forums and discussion pages) will result in such information being published in like manner. You should take common sense precautions about the information you provide in such environments and acknowledge that your information can be published in such a way for others to see.

    For any disclosure of your Personal Information by us, we will comply with data protection law by ensuring that there are arrangements in place to ensure that the third party does not use your Personal Information for any purpose other than purposes that We specify and in accordance with the purposes outlined in this Privacy Policy, and keep it secure, specifically, but not excluding following the strict controller-processor rules we impose.

    We will take all reasonable precautions to ensure that our staff, employees and third parties who may have access to information about you have received adequate training to ensure that they process that information only in accordance with this Privacy Policy and with our obligations under data protection law.
International transfers of Personal Information
  1. On the basis that the Internet is a global environment, using the Internet to collect and process Personal Information necessarily involves the transmission of Personal Information across international boundaries. Therefore, by browsing the Websites and submitting Personal Information to us, you acknowledge our processing of your Personal Information on this basis. Regarding the subprocessing of the information mentioned above, information will be used and collected inside and outside the European Economic Area (EEA). Transfer, use and deletion of the Personal Information outside the EEA is in compliance with the applicable laws of the EEA, even if the transfer happens to be to a system outside of the EEA. We have entered into contracts to secure the full protection of your Personal Information.
Direct Marketing
  1. Unless you opt out via our web-application, we may use information about you which We hold in connection with the sale of goods or the provision of service as far as your e-mail address is concerned for information about products promotions and other information which we believe may be of interest to you for our products and services which are comparable to the ones you have received from us previously. Moreover we may use your information i.e. your address and Personal Information if you select to receive products and promotions and other such information by email and/or by post upon completion of the registration process.

    You can change your mind about your preferences in respect of direct marketing by using the unsubscribe information on every such mailing or by updating your user profile. You can do this at any time. If you do so, We would note your changed preferences as soon as reasonably possible and discontinue sending you direct marketing material.
Your right to see your Personal Information
  1. You have the right to request a copy of the Personal Information that we hold on you and to have any errors in that information corrected free of charge. If you would like to make any such request please contact our customer services department at the Support menu of the Website.

    Please help us to ensure that the information we hold about you is accurate and up to date. If you think that any information we have about you is incorrect or incomplete, please write to our customer services department in the manner set out above. We will correct or update any information about you as soon as reasonably possible.
What do we do to keep your information secure?
  1. We are committed to ensuring that your information is secure. In order to do so, we have put in place procedures to safeguard and secure the information we collect through the website. This has been done with a view to preventing unauthorised or unlawful processing of your Personal Information and accidental loss or destruction of, or damage to, your Personal Information. Whilst we have done all of this, we cannot guarantee that your information is secure when submitted or otherwise communicated through insecure means.

    We protect the security of your information by:

    •using encryption where appropriate;

    •using password protection where appropriate; and

    •limiting access to your information (for example, only our staff or employees who need access to it for the purposes described above will have access to it).

    You must also take appropriate steps to keep your information secure by not using an obvious login name or password, by changing your password regularly, and ensuring that you do not divulge your password to any other person.
Linking
  1. This Website may link to other websites which are outside our control. Whilst we try to ensure that We link only to websites that share our privacy and security standards, once you have left this Website we cannot be responsible for the protection and privacy of any information which you provide on other websites. You should exercise caution, and review the privacy statement applicable to the website in question.
Cookies and web beacons
  1. We use cookies for certain areas of our Website. Cookies are files that store information on your hard drive or browser. They enable this Website to recognise that you have visited it before. Cookies help us to understand which sections of this Website are the most popular because they allow us to see which pages visitors are accessing and how much time they are spending on them. By studying these we are better able to adapt this Website to suit your demands and provide you with a more customised user experience. For example, cookies allow us to ensure that the information displayed on your next visit to this Website will match up with your user preferences.

    You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. Please note, however, that this Website is designed to work using cookies and any disabling of them may affect your usage of this Website and prevent you from taking full advantage of it. We do not exchange cookies with any third party websites or external data suppliers, except with third parties working with us to provide services to you.

    This Website and the communications generated from using and/or registering on this Website, such as promotional emails, may contain electronic images known as "web beacons". Web beacons generally work in conjunction with cookies, and we may use them in the same way we use cookies (see above).
IP Addresses
  1. We study visitor trends since we are interested in the successful dissemination of information through the Websites. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports which help us to learn more about how we can enhance your experience with the Websites. This information is not used to develop a personal profile of you. The log files are regularly purged.

    An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. Generally, an IP address will change every time your computer connects to the Internet. However, if you have a broadband connection, it is possible that the IP address that we may gather may contain information that may be deemed identifiable. This could occur due to the fact that by using certain broadband connections, your IP address would not change and could be associated with your personal computer. We may use your IP address to gather aggregate information on use. But we could only identify you individually if We had the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.